Truckers all around the world acknowledge the importance of fast internet connectivity. OTR truckers spend a substantial amount of time on the road. With busy schedules to manage, unlimited high speed internet becomes more important than ever before.
Drivers may have to spend days on the road so Internet allows them to stay connected with family and friends. They will also need internet for checking the shortest route available. At times, there is traffic halt so getting information on-time will help them to avoid the busy route. All this data helps to provide excellent customer service. Customers can be informed well-ahead of time if there will be a delay in the arrival time of their package. All this information and more can be relayed with the help of Horizon Powered mobile hotspots. This is also why companies are investing in high speed devices offering low-latency.
Can weather impact your internet service?
The answer is a resounding yes! Fleet drivers are well-aware of drastic weather changes. It is sunny one time and all of a sudden dark clouds can appear with heavy rain. These changes in weather condition will have an impact on the speed. The truck drivers may also face interruption in mobile connectivity. Many such challenges are avoided with a dedicated mobile hotspot.
Benefits of Mobile Hotspot for Fleet Drivers
Get instant connectivity
The MiFi device gives non-stop internet connectivity while on the road. Truck drivers have all the data on their fingertips. The complete information of the pickup location, time, destination and the route will arrive on the device. If there is any emergency or delays the truck driver can inform the supervisor immediately. Some technical issues like vehicle breakdown can immediately be resolved.
Cut down on unnecessary paperwork
Mobile fleet management apps have made things far more efficient. The need for paperwork is greatly reduced thus saving time and cost. Companies can become more eco-friendly too. Job instructions are easily relayed via app which keeps everyone in the loop. Any data modifications are automatically received by the entire staff. There is no need to inform verbally, manually fill data nor enter data more than once. The client signatures are also captured electronically on the app.
Empower your drivers
Drivers and field workers have all the tools and devices through which they can plan their route and perform their tasks. This sense of ownership increases engagement and productivity. Truck drivers feel a renewed sense of motivation and will perform better at each job. Supervisors don’t have to micro-manage and they can instead focus on other tasks. The mobile app will record their login time, arrival of destination and checkout time.
Improved Productivity
5G technology has redefined how fleets are managed. We are seeing improvements in the way operations are conducted. Availability of high speed data enables access of information and customer details. It is a win – win situation for both the truck drivers and fleet managers. The supervisor may be in any part of the world and get a complete low-down on the details of dispatches done for the week, month.
More accuracy and efficiency
It was quite common to encounter errors in data and information dispatched by the truck driver. At times, it took days for all the data to arrive and compiled before it was presented to the upper management. The use of mobile hotspots and fast internet connectivity enables quick relay of information. Moreover, this allows any bottlenecks to be identified and rectified well ahead of time. Customer issues are resolved immediately enhancing the overall customer satisfaction level.
The proper use of mobile hotspots offer multiple benefits that companies must capitalize to create an enhanced customer experience.